P.O. Box 13403 Maumelle, AR 72113 (501) 803-0974 09:00am - 06:00pm CST email: protecturself@swbell.net Terms and Conditions: protectURself.com DOES NOT ship outside the domestic United States. We strive to offer our customers the best products at the best possible prices. Your satisfaction is our number one concern. If you have any question regarding our products, please Contact Us or call (501) 803-0974 before placing an order. Cancellations MUST occur within a 24-hour period following order placement. Our representative must authorize any return and under no circumstances will returns be accepted otherwise. Authorization and shipping instructions must be obtained from us. No returns will be authorized after five (5) business days of receipt of product(s) by the customer. All products MUST be returned in the original packaging. We will replace or refund your account for returned product(s). Non damaged returns are subject to deductions for shipping costs and a 25% restocking charge and must be returned within a five (5) day period from date of receipt of product(s). NO refunds will be given for products returned without explicit permission from us. Shipping and Handling Charges are NON-REFUNDABLE.